Franchise Training and Support | Graze Craze Franchise

Graze Craze Training & Support

You’ve probably spent time imagining your own charcuterie board business—the creativity, the customer connections, the pride of building something that’s yours. The question isn’t whether you can do it. The question is whether you’ll have the right support when challenges come up.

When you join the Graze Craze franchise, you gain immediate access to a proven system and a team that’s invested in your success. From your first day of training through years of growth, you’ll have experts guiding you through every decision, opportunity, and milestone.

Your Four-Week Launch Foundation

Your journey begins with four weeks of comprehensive franchise training designed to transform you from aspiring owner to confident operator.

Initial Training

You’ll spend your first two weeks at our corporate headquarters in West Palm Beach, Florida, learning the foundation of your business. You’ll craft boards, manage inventory, understand food safety protocols, and master the systems that keep your operation running smoothly. Every session is hands-on—you’ll learn by doing, working alongside trainers who’ve helped Graze Craze franchisees launch successfully.

You’ll work alongside our training team to learn cost management, quality standards, vendor relationships, and the operational details that separate successful businesses from struggling ones. By the end of week two, you’ll understand not just what to do, but why each system matters.

Woman in an apron standing with crossed arms at the entrance of a cozy, warmly lit cafe.
A group of people stands in front of a Graze Craze store holding a "Ribbon Cutting" banner. Several individuals wear red shirts and cowboy hats. The store sign says "graze craze. NOW OPEN!.

On-Location Training

Your training continues on-location for two weeks of comprehensive, on-site support. This is where everything comes together. You’ll set up your kitchen, train your staff, establish your workflows, and prepare for your grand opening—all with expert guidance right beside you.

These two weeks transform your space into a fully operational Graze Craze location. You’ll practice your systems with real inventory, real equipment, and real scenarios. When you open your doors, you won’t be guessing—you’ll be executing a plan you’ve already practiced.

Your Ongoing Partnership: Support That Never Stops

Opening day is just the beginning of your franchise support relationship with Graze Craze. While many franchises hand you the keys and walk away, we remain actively involved in your success.

Your Dedicated Business Advisor

 
Every Graze Craze franchise owner receives a dedicated business advisor who becomes your primary point of contact and your advocate. Your advisor proactively reaches out throughout the year to check your progress, discuss opportunities, and spot opportunities for improvement. You can also reach out anytime you have questions.

Need guidance on hiring? Call your advisor. Considering a new marketing initiative? Your advisor helps you evaluate it. Presented with a surprise opportunity? Your advisor connects you with the right resources immediately. This relationship is designed to be both proactive and accessible—you’re never waiting for help.

Two men in blue shirts are sitting at a conference table and smiling at the camera, with a mural showing palm trees and buildings behind them. They appear to be discussing their new charcuterie franchise.
Two men in blue shirts are sitting at a conference table and smiling at the camera, with a mural showing palm trees and buildings behind them. They appear to be discussing their new charcuterie franchise.

Your Extended Support Team

 
Beyond your dedicated advisor, you have direct access to specialists across every aspect of your business:

  • Operations experts who refine your workflows and improve efficiency
  • Marketing specialists who help you stay visible and attract customers
  • Vendor relationship managers who ensure you get the best products at the best prices
  • Training specialists who help you develop your staff

You’re not navigating this alone. No matter what, you always have a seasoned team available for support.

Regular Coaching and Performance Reviews

Throughout the year, you’ll participate in structured coaching sessions and operational reviews focused entirely on growth. You’ll analyze what’s working, identify opportunities for improvement, and create action plans that move your business forward.

These regular touchpoints keep you connected to best practices from top-performing locations across the country. You’ll learn from other owners’ successes, avoid their mistakes, and continuously strengthen your operation.

Two men in blue shirts are sitting at a conference table and smiling at the camera, with a mural showing palm trees and buildings behind them. They appear to be discussing their new charcuterie franchise.
Two men in blue shirts are sitting at a conference table and smiling at the camera, with a mural showing palm trees and buildings behind them. They appear to be discussing their new charcuterie franchise.

Quality Assurance That Builds Customer Loyalty

Customers return to Graze Craze because they trust the consistency. Every board meets the same high standards, regardless of which location crafts it. Our quality assurance program helps you maintain that dependability from your first day.

Regular reviews ensure your charcuterie boards match brand standards, your ingredients meet quality requirements, and your presentation reflects the creativity customers expect. These checks protect the reputation that brings customers through your door while giving you the autonomy to run your operation.

You’ll receive feedback, celebrate progress, and make small adjustments that create lasting improvement. Over time, these small improvements compound. You’ll build real competitive advantage and genuine pride in what you’ve created.

Advanced Training for Multi-Unit Growth

Once you’ve mastered your first location, many franchisees start thinking about expansion. Our advanced training prepares you for that next stage.

You’ll learn how to manage multiple teams effectively, scale your operations while maintaining quality, delegate responsibilities without losing control, and preserve the personal touch that makes your business special. The goal is confident growth—expanding your reach without sacrificing the character that made your first location successful.

With ongoing guidance from experienced mentors who’ve successfully scaled their own operations, you’ll have both the knowledge and confidence to lead your growing business.

Two men in blue shirts are sitting at a conference table and smiling at the camera, with a mural showing palm trees and buildings behind them. They appear to be discussing their new charcuterie franchise.

Real Results from Real Franchisees

a food delivery franchise opportunity

Franchise owners across the country have seen how the Graze Craze system makes running their business smoother and more rewarding. Through hands-on training and dependable support, they gain practical skills that help them manage operations, lead teams confidently, and deliver standout customer experiences.
 

This kind of ongoing guidance helps new franchisees feel prepared to grow in their markets. With a structure built on consistency, coaching, and collaboration, Graze Craze franchise owners continue to find success and create businesses that serve as go-to favorites in their communities.

 

Your Path to Ownership

 

Starting your charcuterie board business means joining a brand that’s invested in your success. With structured training, experienced advisors, and proven systems in place, you’ll have every tool you need to build a business you’re proud of.

Take the next step today and connect with our team to start your journey toward ownership.