Training & Support
Charcuterie is hard to spell. We make the business easy to learn.
You do not need to be a chef to own a Graze Craze. You need to be ready to follow a system, lead a team, protect quality, build relationships, and deliver the kind of customer experience people want to celebrate. When you join Graze Craze, you get more than a brand name. You get training, launch support, operational guidance, marketing resources, and a team designed to help you move from aspiring owner to confident operator.
From charcuterie curious to trained Grazologist™
Consider this your crash course in Grazeology. Graze Craze training is designed to help you understand the business from the board up. You will learn how orders are prepared, how ingredients are handled, how presentation standards come to life, and how the day-to-day operation works.
The current training model includes a four-week launch foundation, with two weeks of initial training at corporate headquarters in West Palm Beach, Florida, followed by two weeks of on-location training and opening support.
Training includes:
- Board, box, and grazing table assembly standards
- Food safety and handling procedures
- Inventory and vendor processes
- Cost management and quality standards
- Ordering and customer service workflows
- Catering and event logistics
- Local marketing fundamentals
- Store operations and staffing
- Technology systems
- Brand standards and visual presentation
Want to see what kind of owner thrives with Graze Craze? Visit the Ideal Candidate page.
How we support you
Ready before the first order.
Opening a Graze Craze location is a big milestone. Our support is designed to help you prepare before the first board leaves the shop.
During on-location training, franchisees receive support with setup, team training, workflows, inventory, equipment, real-world practice, and grand opening preparation. The goal is not just to open. The goal is to enter your community with a plan, a trained team, and a clear understanding of how the business should run.
Want to understand the full path from inquiry to opening? Visit the Steps to Ownership page.
Once you open, we keep grazing with you.
Support does not stop once you’re open. Graze Craze franchise owners receive ongoing guidance designed to help them operate, improve, and grow.
Every owner has access to a dedicated business advisor who serves as a primary point of contact for questions, opportunities, and next steps. Franchisees also have access to specialists across operations, marketing, vendor relationships, and training.
- Ongoing business coaching
- Operational reviews
- Marketing guidance
- Vendor and supplier support
- Training resources for staff development
- Technology and systems support
- Quality assurance feedback
- Brand updates and best practices
Quality people can see and taste.
Graze Craze customers come back because they know what to expect: fresh ingredients, thoughtful presentation, and boards that feel special.
Quality assurance helps protect that experience across locations. Franchisees receive feedback and guidance to help ensure boards, boxes, and grazing tables meet brand standards, from ingredient quality to presentation.
It is one more way Graze Craze helps owners deliver the kind of product people photograph, share, recommend, and remember.
Built for owners with room to grow.
Some owners start with one location and later explore what it could look like to grow beyond that first shop. Graze Craze provides advanced training and support for franchisees thinking about multi-unit growth, including how to manage teams, maintain quality, delegate responsibilities, and scale operations while protecting the customer experience.
Growth is not just about opening more doors. It is about building teams, systems, relationships, and local awareness that can carry the brand from one community to the next.
You do not need food experience to start. You just need the right system.
Graze Craze gives owners a way to build a charcuterie franchise around catering, gifting, events, and celebrations, with training and support designed to help you open and operate with more confidence. If you are ready to learn the model, build relationships in your community, and bring something fresh, memorable, and shareable to local customers, our team can walk you through the next steps.